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Get to know Mid America Mortgage Services: Loan Officer

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Here at Mid America Mortgage Services, we consider you a part of our family! So we thought you might like to know a few tidbits about us.

In today’s post, we’re getting to know Heidi Singer, one of our Loan Officers.

How long have you been working with Mid America Mortgage Services?

I have worked at Mid America Mortgage Services for 15 years. I started as the receptionist while attending MU and then became a loan processor before becoming a licensed loan officer in 2017.

Do you have any nicknames?

I’m not a big fan of nicknames, but I did receive one while playing softball growing up. I was the youngest one on the team (I was actually playing up an age group) and played in left field. All of the other teams would tell their girls to hit it that way because they assumed I’d miss the ball.

I was given the nickname, “Hoover,” because I sucked up all the softballs hit my direction. The only person that still calls me this is my boss, Ralph. My old softball coach is a friend of his and told him my nickname, so Ralph thought it would be fun to keep it up.

Do you have any siblings, children, and/or pets?

I have two brothers, Chris and Walt. Chris lives in the Mid Missouri area and Walt leaves in Seattle (he has always been our world traveler and likes to live in the bigger cities). I have one little girl name Opal. I also have three dogs: Timber our first baby who’s a black lab; Haus, a chocolate lab; and Gus, another black lab who lives on my parents’ farm.

Where did you grow up?

I grew up just south of Moberly on the family farm that was founded in 1884. Moberly is most known for being the home of Omar Bradley. My family is distantly related to him. Moberly is also known for being the founding store of Ace Hardware and Orscheln Industries.

What was your first job?

My very first job was a receptionist for a Physical Therapist. I loved working for him, but hated having to deal with the insurance companies.

What is your favorite movie of all time?

That’s a hard one! I have so many favorites. I love The Notebook, Pure Country, Pretty Woman, Steel Magnolias, and The Sandlot.

What is your favorite song of all time?

I don’t have just one favorite song. I love “Fishing in the Dark,” “Cross my Heart,” “Unforgettable,” and “Are You Gonna Kiss Me or Not?” (This is the song my husband and I danced to at our wedding. It fits us perfectly. He was such a shy guy when I met him.)

What is your favorite vacation you’ve ever taken?

I love to vacation at the beach. My favorite spots are the Outer Banks in North Carolina and Orange Beach in Alabama. My husband loves Sanibel Island and I hope to vacation there in the next couple of years.

What is something you wish you could do one more time?

I would love to be able to visit with my grandparents one more time. They were all so near and dear to my heart and I miss talking to them every day. I would love for my Mama, Papa, and Pa to have met my little one. I was lucky enough that my Granny was able to meet her and share her love with her.

If you could only have one meal for the rest of your life, what would it be?

If I could only have one meal for the rest of my life it would be a filet – medium rare with onions rings and salad from Pear Tree Kitchen and Bar in Macon. This makes my mouth water just thinking about it. The filet is always tender and juicy. The onions rings are thin, crispy, and have this magic dust on them that is so yummy! Their salad is always fresh with homemade croutons and the house dressing is delicious.

What is one thing you want people to know about Mid America Mortgage Services?

Mid America Mortgage Services considers each one of our customers a new member of the family. We want to help each and every one of them get a home for the least amount of money possible. We strive to be the best in the industry and provide the utmost customer service. We offer a wide array of loan products to fit your needs, whether it be a purchase or a refinance. We do conventional, ARM, VA, FHA, and USDA loans.

I hope these tidbits made you think “Hey, I’d like to ‘lean across the table and shake hands’ with Heidi at Mid America Mortgage Services.” I welcome each and every hand shake with a smile!

Michelle, I want to thank you for all of your efforts on the loan. I never knew how much information the needed! I appreciate your personal nature and ease of working together. Thank you for making this happen! :)

Amy

"When we were 18 and 19 years old no one wanted to help us get started. But Michelle took us under her wing 6 years ago next month. There is a lot of people out there that could of taken advantage of us many of times because we had no idea what was going on. For Michelle to stand beside us and walk us through, and not let us get into something that could get us in a lot of trouble means the world. We thank Michelle and we are extremely blessed to be able to work with her and her team. I have never even thought about talking to another lender and will always be loyal to Mid America Mortgage Services, Inc."

Cody and Morgan

"They really explained the process to us very well and made us feel very comfortable, specifically Jeanie Byland. I have never asked a question that I felt dumb about. They really wanted to educate us and have been fantastic. The interest rates changed one day and they called me to say, ‘Hey we might ought to look into refinancing your loan’. I really felt like they had our best interest at heart."

Steve

"I have had mortgages since 2004 in Columbia and have gone through a couple of banks, but over the last several years, the last couple of houses have been with Mid America Mortgage Services, Inc. Michelle has told us many times, 'I am not going to put you in a situation I am not comfortable with you being in, regardless of what it means for our company'.

Heidi always has a smile on her face and when you walk through the door, they recognize you and say “Hi”. I definitely recommend anyone who is in the home buying, purchasing, refinancing, upgrading business to go to Mid America Mortgage Services, Inc, ask for Michelle because they are going to be the best person you can work with."

John

"I knew Jeanie Byland for a long time. She made the process so easy. One of the things I probably appreciated the most was that she didn't want to spoil the excitement of closing on a new house by showing up on closing day finding out that we owe a lot more than we thought. They were upfront with that information right from the get-go, and that’s because it’s just like they say, ‘They wouldn’t put you in a loan that they would be comfortable taking themselves.’”

Jamie

"I’m a very loyal customer at Mid America Mortgage Services, Inc. I have an addiction to building houses and designing them, and they are always right there with me every step of the way helping me get the best loan product and the best rates whenever I am ready to build. They make sure you don’t get a loan that you can’t afford. The whole process was very smooth. I would recommend Mid America Mortgage Services, Inc to anyone because they are always there to teach you, help you, and make it easy for you every step of the way."

Kate

Selling our home of 17 years and building a new home was a very emotional time for our family. We were ready for the next adventure in our lives but knew there were numerous steps involved. The search for a mortgage officer was simple, Michelle was our choice. Her guidance and knowledge made the process as easy as possible. When we had questions, she was always there to give us an answer and discuss our options. The employees of Mid America Mortgage Services, Inc like Michelle will keep us returning for our mortgage needs.

Chad and Julee

"One of the main things that I loved about Michelle was she was so organized. She would meet us at any location she needed to, and to be honest she had the absolute lowest interest rate. They were always very transparent with fees so there were no surprises. Michelle was always super easy and we would always run in talk to her even it was for a few minutes. The best thing was the process was very, very smooth."

Chris and Jamie

"My family owns Tiger Ice Company. My experience with Ralph at Mid America started with Tiger Ice because we needed to expand our facility. When we went in to talk to Ralph at Mid America, he pretty much was straight up with us and told us we needed to go back to the drawing board. We came back with new numbers and a new plan, and we built the facility and everything was fine. Our dream of that would not have been possible at all without Mid America Mortgage Services, Inc and Ralph. They don’t tell you what you want to hear, they tell you the truth and that's what we weren't getting from other banks."

Andy

"My wife and I have moved around quite a bit with my job so we have been through the process before, but we have never had anybody help us as much as Michelle West Mid America Mortgage Services, Inc did. We needed a loan for a new construction home and they were able to help us out with all of our needs and make us feel comfortable with what we were doing moving forward. They did a good job of walking us through the paperwork to make sure that we were pre-approved for a certain amount."

Jason


Phone: (573) 875-1100
200 E Walnut St, Columbia, MO 65203